Question 1

How can I book an appointment?

Accepted Answer

You can book directly through our website, call us at (754) 223-2669, or text (754) 223-1282. 
We recommend scheduling in advance, especially for weekend or couples appointments.

Question 2

Do I need a card to hold my reservation?

Accepted Answer

Yes, a valid credit or debit card is required to secure all appointments.

Question 3

What are your hours of operation?

Accepted Answer

Spa appointments are available Tuesday through Sunday, 10 AM to 7 PM. Phone lines are open seven days a week for scheduling and inquiries. All appointments require a reservation. Walk ins may be subject to a waiting period.

Question 4

How do I book a prepaid member service?

Accepted Answer

To reserve your appointment, a small deposit per service is required at the time of booking. This deposit is applied toward any charges at checkout, such as gratuity, valet, or upgrades, and helps secure your reservation.

Question 5

Do prepaid member certificates cover gratuity or any additional fees?

Accepted Answer

No. Gratuity and premium date fees are not included. A 15% gratuity based on the full service value is required and appreciated for your therapist’s time and care. In addition, a $25 premium date fee per person applies to all prepaid certificates booked on Fridays, weekends, and holidays to ensure our most requested times and therapists remain available to serve you at the highest standard.

Question 6

Gratuity Policy

Accepted Answer

A 20% gratuity is recommended for all spa services; however, a minimum of 15% will 
automatically be added to every service. This service charge is distributed to the staff members who serve you during your visit. Additional gratuities are always appreciated and may be added at checkout upon request.

Question 7

What is your parking policy?

Accepted Answer

We recommend using our convenient $5 valet service, as it provides the easiest and most reliable parking option for guests. Street parking in the area is limited and often metered, so valet ensures a smooth arrival and departure. The valet fee can be paid directly to the attendant or added to your checkout total for convenience.

Question 8

What is your cancellation policy?

Accepted Answer

We kindly request at least 48 hours’ notice for individual appointments and 7 days’ notice for groups of three or more. Late cancellations, reschedules, or no-shows may result in a fee of up to 50% of the service amount or forfeiture of prepaid vouchers.

Question 9

What if I arrive late?

Accepted Answer

Please arrive 15 minutes early to check in. If you’re running behind, please give us a call or text. Your arrival time will determine the length of your treatment, which will still end as scheduled to respect the next guest’s appointment.

Question 10

Age Policy

Accepted Answer

Majesty Day Spa welcomes guests of all ages to enjoy the royal experience. Guests under the age of 16 must be accompanied by a parent or legal guardian when receiving a massage or facial

Question 11

What if I have allergies, a medical condition, or I’m pregnant?

Accepted Answer

Please inform us at the time of booking so we can customize your treatment for safety and 
comfort. Certain services may be modified or substituted to suit your needs.

Question 12

Can I add services or upgrades when I arrive?

Accepted Answer

Yes, additional services or upgrades can often be added upon arrival if time and availability allow. However, we highly recommend calling ahead to reserve any upgrades in advance to ensure we can accommodate your request and provide the full experience you desire.

Question 13

Do you host private events or spa parties?

Accepted Answer

Yes — Majesty Day Spa specializes in private spa parties, romantic couples escapes, and 
corporate wellness events. Contact us for custom packages and pricing tailored to your group’s needs

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Majesty Day Spa in Fort Lauderdale

Majestic Holiday King & Queen Couples Spa Day

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Choose Your Royal Experience

Customize your Majestic Holiday experience with curated add-ons for two.

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FAQ SECTION

Frequently asked questions