FAQ

Please take a moment to read over Majesty Spa Etiquette and Policies. Doing so will ensure that you are well informed during your visit.

What are the hours of operation?

Majesty Day Spa is currently open 7 days a week from 10:00 AM to 7 PM.
We gladly accept walk-ins however appointments are highly recommended.
Monday and Tuesday appointments are available by request for groups or
events.

Physical Limitations & Gender Requests

Our Spa Concierge is at your service to help you select the ideal treatments and assist with scheduling treatment times. Please notify the Spa Concierge if you are pregnant, have high blood pressure, allergies, or any physical limitations. Additionally, if you prefer a male or female therapist, please make your request at the time of scheduling.

Arrival & Cancellations

If you must cancel or reschedule an appointment, as a courtesy to other guests & to our technicians, please give a minimum 48 hour notice prior to your scheduled appointment to avoid up to a 50% charge. No shows will be charged 50% of the treatment amount. If you are running late, we would appreciate a phone call. Your arrival time will determine the length of your treatment which will end as scheduled so that the next guest may begin on time.
For groups of 3 or more, we require a notice of one week for cancellation of treatments.
Majesty reserves the right to charge up to the full service amount for all missed appointments or late cancellations. A credit card number is required to hold your reservation.
Thank you in advance for your understanding.

Shaving

Shaving is not recommended prior to body treatments or hair removal services for both men and women. Shaving is recommended, but not required for men prior to a facial. If you choose to shave, please be sure to allocate at least two hours between shaving and your appointment time.

Age Limit

Majesty Day Spa invites guests of all ages to experience the royal
treatment. Guests of Majesty under the age of 16 must be accompanied by
a parent or legal guardian when receiving a massage or facial.

Parking

Majesty spa offers metered street or valet parking for just $5.

Gratuity

A 20% gratuity is recommended however a minimum 15% will be added to all
spa services. This service charge is distributed to staff members who
served you during your visit. Additional gratuities are at your discretion
and may be added upon request.

Medical History

To better serve you, please let your therapist know if you are pregnant, or have any of the following issues: muscle or joint injuries, heart condition, high/low blood pressure, diabetes, fever, contagious skin condition or any other medical issue.
Also inform your therapist if you are using Retin-A, Accutane, or any photosensitizing or keratolytic medications, or have recently had laser or plastic surgery. Any of the above scenarios may affect our ability to treat you.

Communication with therapist

At Majesty Day Spa, we specialize in customized treatments that are based on individual client needs. All aspects of our services can be customized, so please let your therapist know if you feel any discomfort or would like special attention on a particular area. Also, feel free to ask questions. The best experience always comes from honest, open communication with your therapist.

Cell Phone

To ensure a serene and relaxing experience for all of our guests, we kindly ask that you turn off your cell phone upon arrival at the spa and refrain from taking phone calls while in the spa. Turning your ringer off and texting during pedicure services is allowed.

Savings & Discounts

Pre-purchase a series of 6 of the same Majesty Spa treatment, and receive a 7th treatment for free! Treat yourself to a series of facialsmassagesmanicurespedicures, or any other spa treatments – and we’ll throw in a 7th service on our dime.

* Please note that our series discount is only available for individual purchase, and not valid for spa parties or spa group bookings.

Please feel free to give a Majesty Spa team member a call for questions or further clarification regarding our policies.